Job Description
Location: Belgium - Non Location Specific, BEDivision: Services & Support
Job title: Services Principal Project Manager
Level: IC5/ IC6 level
Department: WE HQ Services - Project Management Support Team
Job purpose:
Drive the offering and effective delivery of selected complex projects by providing direct and functional leadership
Key Tasks
Project Management
- Drives designated projects that oversee all aspects of large-scale / complex implementations that address customer business needs by
- planning, directing and coordinating all related activities to ensure that objectives of designated projects are accomplished within prescribed time frame, funding parameters, quality standards and contractual terms & conditions
- developing and monitoring project financials, resource requirements and risk profiles, monitoring governance adherence and providing comprehensive reporting
- managing the project according to Services Business Desk (SBD) policies and the Tier-1 Methodology Playbook
- achieving top-box Customer and Partner Experience (CPE) scores across portfolio of designated projects
- Ensure projects are run according to Microsoft policies and procedures
- Help to identify the skills and capabilities for the project
- Review and monitor project progress and resolve issues and problems
- Report progress and project data to the customer and internal stakeholders
- Drives the Bid Management activity for designated bids
- Ensure development of mission critical value propositions & proposals
- Lead a virtual team across Services Sales, MCS Delivery, Architects, COE's, SBD, Global Delivery, 3rd parties, etc
- Leverage Pursuit Team from Global Delivery and continuously refine engagement model to keep improving the level of value add that WE gets from GD Pursuit
- Engage SBD function to optimize bid, needed approvals and win probability
- Manage the bid according to Microsoft Solution Selling Process (MSSP) and Tier1 Methodology Playbook
- Leverage and re-use all available IP's
- Help to identify the skills and capabilities for the bid, assessing bid resources required and their availability
- Review and monitor bid progress and resolve issues and problems
- Manage the bid budget as delegated by the local Deal Review Board
- Define the structure of the bid and allocate tasks to ensure all elements of the bid are assigned owners
- Liaise with bid authors to determine status, progress, outstanding actions / issues and likely delivery dates
- Report progress and outcome to the local Deal Review Board
Functional
- Substantively support and coach PjM's in the field in meeting their bid & project objectives
- Promulgate usage of SDM and Tier1 Methodology Playbook
- Lead the Project Management Community in WE for learning and peer-to-peer support
- Build and share best practices within community
- Confers with project manager to provide project management advice and to resolve problems
- Provide program content expertise
- Organize and inspire re-use
- Engage in project reviews for coaching and sharing best practices
- Ensure a high perceived value of the PjM profession
- Write and publish articles (thought leadership on project management)
- Evaluate existing project management practices and recommend improvements
- Ensure appropriate project management training is provided to elevate project management capabilities
Managerial
- Work closely with country service management in order to get a solid forecast on to be expected bids and projects
- Work closely with SBD to create a complementary operation and project governance
- Manage the relation with all internal stakeholders
- Liaise with management at all levels of WE Services, managing their expectations for project delivery, escalating project issues, risks and recommendations to senior leadership as appropriate
Job requirements
- Degree in a related field or equivalent work experience
- Demonstrable experience in a senior leadership position
- Demonstrated ability to establish and maintain effective relationships and partnerships with key internal and external stakeholders
- Demonstrated experience in leading and managing complex projects that are mission critical in nature
- Excellent organizational skills with demonstrated ability to execute projects on time and on budget
- Strong interpersonal, facilitation, presentation skills and superior communication
- Ability to communicate effectively in English
- Strong analytical and problem solving skills
- Ability to work independently and with minimal supervision
- Bid Management experience (commercial understanding)
- PMO experience preferred
- Internationally and multi-cultural experience preferred
- Able to manage by authority
- Results oriented
- Willingness to travel (extensively)
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in